The Hartford Customer Service Center

The Hartford Customer Service Center

Access Your Business Account

24/7 access to billing information, make payments, view and print policy documents, request certificates of insurance, go paperless, file a claim and more.
The Hartford Customer Service Center


View and print two years of policy documents, bills and correspondence through The Hartford customer service center.


Request your auto ID card online at any time. Most requests are processed within one business day.


Stay organized, cut clutter, save trees. We’ll send email alerts for every new document and bill.


View your claims history and get current payment statuses.

The Hartford Insurance Customer Service Features

The Hartford’s customer service center is convenient and helpful for business insurance policyholders. You can pay bills, access documents, or request a certificate of insurance. The customer service center also offers business insurance policy holders information on how to prepare for a premium audit. An audit helps ensure you’re paying the right amount for your coverage.
Our online customer service center, called “My Account,” is a convenient way for you to manage your policy and access other important insurance documents, whether you are on the go or accessing your information from home. If you have additional questions, The Hartford’s customer service team is available. Our team can be reached online Monday through Friday. Contact a service representative from The Hartford for account service or audit help today.
You must log in to access the features offered in The Hartford’s customer experience center.
The Hartford Customer Service Is Here to Help
Account service and online help:
800-835-0385, M-F: 8 a.m. to 8 p.m. ET
Premium audit help:
800-447-7649, M-F: 8 a.m. to 8 p.m. ET
The Hartford shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker or insurance company to determine specific coverage needs as this information is intended to be educational in nature.
The information contained on this page should not be construed as specific legal, HR, financial, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation.
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. listed in the Legal Notice.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, CT. For additional details, please read The Hartford’s Legal Notice.
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.