Value-Added Services/The Hartford Life EssentialsSM

Value-Added Services/The Hartford Life Essentials

There When You Need Us Most

From identity theft protection to funeral planning, we offer a suite of services to help protect and prepare you for life.
Value-Added Services/The Hartford Life Essentials

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Adding Value to Your Coverage

The Hartford Life EssentialsSM offers you resources that can help while you’re actively at work - whether making big decisions, traveling, handling confusing paperwork or struggling emotionally. And for your loved ones, we offer support and resources when the unexpected happens.
Our tools help with pre-planning and navigation of funeral arrangements and offer price comparisons. We have real people ready to pick up the phone and help you create a simple last will and testament online or guide you and your loved ones through a loss. 

The Hartford Life Essentials Funeral Concierge1

These tools offer peace of mind before or after a loss.
  • Funeral planning
  • Funeral cost comparisons
  • Funeral home negotiations
  • Fast-tracked claims payments
  • 24/7 assistance

The Hartford Life Essentials EstateGuidance® 2,3 

Our online will preparation service tool can help you plan and protect your family’s future.
  • Create a simple, legally binding will online
  • Receive online assistance from licensed attorneys
  • Gain access to additional estate planning documents and information

The Hartford Life Essentials Beneficiary Assist® 2,4

Professional support is available in the event of a loss or a terminal illness, including:
  • Assistance for estate and probate issues
  • Grief and emotional counseling
  • Certified Public Accountants and Financial Planners to assist with financial concerns
  • Licensed attorneys exclusively dedicated to telephone consultations and referral assistance to local attorney representation, if needed

The Hartford Life Essentials Travel Assistance & Identity Theft Support Service5,6 

Feel safe and secure when traveling with these added protections.
  • A wide range of additional travel assistance services
  • Emergency medical transport services
  • Medical assistance services
  • Identity theft support services

Ability Assist® Counseling Services2 

With a fully insured group policy from The Hartford, this service provides unlimited 24/7 telephone access to experts and resources.
  • Face-to-face, telephonic or virtual emotional counseling sessions
  • Financial concerns and information from Certified Public Accountants and Financial Planners
  • Licensed attorneys exclusively dedicated to telephone consultations and referrals to local attorney representation, if needed
  • Critical Incidence onsite counseling

HealthChampionSM 2,7**

Also available to our fully insured group policyholders, this service provides access to health care advocacy resource assistance, such as:
  • Unlimited telephone access to healthcare navigation support specialists
  • Administrative guidance and support on claims and billing issues
  • Clinical support for health concerns, preparation assistance for doctor visits, lab work, surgeries and coordination of health care plan options
Contact Your HR Department for Details on These Services

We ‘Hart’ Our Customers

5759y NS 06/22
Value-Added Services may not be available in all states and may vary by state. Unless otherwise noted, Value-Added Service eligibility is based on the location of the account.
Check with your benefits manager for more information on these services.
 This service is available at an additional fee.
** HealthChampionSM is available for Disability & Supplemental Disability (under Ability Assist) and Life (under Beneficiary Assist for a specified period)
1 Funeral Concierge Services are offered through Everest Funeral Package, LLC (Everest). Everest and the Everest logo are service marks of Everest Funeral Package, LLC. The Hartford is not responsible and assumes no liability for the services provided by Everest Funeral Package, LLC as described in these materials and reserves the right to discontinue these services at any time. Services may vary and may not be available in all states. Visit for more information.
2 EstateGuidance® Beneficiary Assist,® Ability Assist® and HealthChampionSM are offered through The Hartford by ComPsych® Corporation. ComPsych is not affiliated with The Hartford and is not a provider of insurance services. The Hartford is not responsible and assumes no liability for the goods and services provided by ComPsych and reserves the right to discontinue any of these services at any time. Services may vary and may not be available in all states. Visit for more information.
3 A simple will does not cover printing or certain other features. These features are available at an additional cost to you. The EstateGuidance® website is secured with a Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
4 California residents are limited to three prepaid behavioral health counseling sessions in any six-month period. Except for acute emergencies and other special circumstances, additional sessions for California employees are available on a fee-for-service basis.
The Hartford provides certain fully insured benefits that are administered by International Medical Group (IMG). IMG may also provide additional services at the request of the employee which are not insurance and IMG may charge a fee for these services. The Hartford is not responsible and assumes no liability for the additional services provided by agreement between the member and IMG. Services may vary and may not be available in all states.
6 Please note: In the event of a medical emergency, you should immediately seek medical care. This is only a summary and does not supersede in any way the Certificate of Insurance and governing policy documents (together the “Insurance Contract”). The Insurance Contract is the only source of the actual benefits provided. Services are not available to the extent they would expose IMG or The Hartford to any sanction, prohibition or restriction under U.N. resolutions or the trade or economic sanctions, laws or regulations of the E.U., U.K., or U.S.A.
7 HealthChampionSM specialists are only available during business hours. Inquiries outside of this timeframe can either request a call-back the next day or schedule an appointment.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company, under the brand name, The Hartford,® and is headquartered at One Hartford Plaza, Hartford, CT 06155. For additional details, please read The Hartford’s legal notice at
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.